This describes the essential skills and knowledge and their level required for this unit

Required Skills

consultation practices in accordance with confidentiality procedures

application of human resources strategic plan

report writing

performance management

interviewing skills

counselling

evaluating

negotiation skills to negotiate terms and conditions of separation or termination

communication and advocacy skills to advocate the council position in unfair dismissals

performance measurement techniques

Required Knowledge

relevant industrial agreements awards and legislation

council policies and procedures for discipline and termination

equal employment opportunity legislation

counselling strategies

conflict resolution strategies

employee relations issues

employment contracts

organisational policies for work performance standards and misconduct

dispute and grievance procedures

concepts of dismissal suspension and voluntary termination

contemporary industrial relations issues

human resources policies and practices

personnel records systems

information processing techniques

information management systems

performance management

Overview of assessment requirements

A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria The knowledge and skill requirements described in the Range Statement must also be demonstrated For example knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated

Critical aspects of evidence to be considered

The demonstrated ability to

establish clear and transparent policies and procedures for disciplinary action and termination

manage disciplinary and termination procedures according to council policy and procedures and legislative requirements

evaluate policies and procedures and use the evaluation as input to performance improvement processes throughout the organisation

use counselling strategies appropriate to diversity of workforce

Context of assessment

Competency is demonstrated by performance of all stated criteria with particular attention to the critical aspects and the knowledge and skills elaborated in the Evidence Guide and within the scope of the Range Statement

Assessment must take account of the endorsed Assessment Guidelines in the Local Government Training Package

Assessment of performance requirements in this unit should be undertaken in an actual workplace or simulated environment

Assessment should reinforce the integration of the key competencies for the particular AQF level Refer to the key competency levels at the end of this unit

Relationship to other unitsprerequisite or corequisite units

To enable holistic assessment this unit may be assessed with other units that form part of the job role

Method of assessment

The following assessment methods are suggested

observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies

written andor oral questioning to assess knowledge and understanding

completion of workplace documentation

thirdparty reports from experienced practitioners

completion of selfpaced learning materials including personal reflection and feedback from trainer coach or supervisor

Evidence required for demonstration of consistent performance

Evidence should be collected over a set period of time that is sufficient to include dealings with an appropriate range and variety of situations

Resource implications

The learner and trainer should have access to appropriate documentation and resources normally used in the workplace

Research may include:

Policies and procedures may include:

Interventions may include:

Relevant parties may include:

Counselling may include:

Counselling outcomes may include:

Disciplinary procedures may include:

Dismissal means: